How to place an order

We are looking forward to your telephone orders and technical enquiries at our Customer Service and Technical Service Department Monday-Friday. Offce hours for telephone enquiries are 9:00 AM to 6:00 PM (Central European Time). Please do not hesitate to contact us, if you would like to know more about our full range of products.

Contact

Phone +49 (0)30 912078-0
Fax +49 (0)30 912078-11
Email  mailto:mail@poly-an.de

Ordering Process

After placing your order you should receive an order acknowledgement via e-mail within 3 business days. When your products have been shipped, we will notify you via e-mail to provide you with the shipping information, e.g. tracking number.

Payment terms

The full price is payable within 14 days after the date of the invoice. PolyAn accepts:

  • Money transfers

Shipping and handling

All prices are Ex-Works PolyAn, Berlin. The slides will be shipped via TNT, FedEx, UPS, DHL or airmail. Please provide your account number, if available.

Discounts

Discounts are available for educational institutions or on quantity purchases.  Please contact us for more information.

Product Selection

If you need assistance selecting your product, please contact us via phone at +49 30 91 20 780, or by email at mail@poly-an.de.